FAQ's

Can I use your yarn as it is, or do I need to wind it? 

The yarn will arrive in a skein, or hank and needs to be wound into a ball, or cake, before you use it.  For advice on winding, please see the wool care page here.  

How do I look after items I’ve made with your yarn?

Items made with yarn or fibre need to be looked after carefully to get the best from them.  Please see wool care page here

Do you take custom orders?

Yes! I love to work to create new colourways for you. I’m happy to work with inspiration pictures, film clips, music video outtakes, or whatever you throw my way.  I won’t take on anything I don’t think I can do justice to, nor will I copy another dyer’s work (please don’t ask me - ask the original dyer!). 

Please understand though, that custom orders are not returnable, that your new colourway will maybe become a new colourway for my shop (exclusives are possible, but I may charge a little more) and that my interpretation may not match what you envisage.

Custom dyeing may take a few weeks.  Timing will depend on how busy I am, but just ask and I’ll give you an estimate.

Send me a message here

I’ve seen something I like, but there’s not enough/it’s not the right base…

Just get in touch, a lot of my colourways are repeatable and I’m happy to dye them again.  Some aren’t, but I can attempt to dye similar.

Do you ship outside the UK? 

I certainly do. Please see the delivery page here for information